For Your convenience below are listed the most common questions from customers. If your question is not listed welcome to ask me via email email@example.com or fill the Contact form on the site.
Q: Can I order different color combination than this in the photo?
A: Yes, I am happy to do my best to meet your needs! In the note to seller at checkout write me the colors you would like.
Q: Do you accept custom orders?
A: Yes, custom orders with different types of flowers and color combinations are welcome!
Q: My wedding/event is after months, when is the best time to order?
A: It is fantastic that you plan ahead to avoid all the stress! All products are handmade to order by me so please allow processing time 6-8 weeks, plus delivery time (depends of your location).
Q: Is there extra charge for writing the tags?
A: No extra charge! I love handwriting and it is my pleasure to do it for you.
Photos to approve will be sent to you before ship the order.
Q: I want to keep my flowers as long as possible.. How to avoid the color fade?
A: You just have to keep them away from direct sunlight.
Q: I need different number of flowers than listed.. Is this possible?
A: Absolutely! Email me your requests and I will set up custom listing for you.
Q: How long delivery takes?
A: Delivery is via Post and depends on where is your location. Here is time frames based on my experience:
US 15-20 days
UK 10-15 days
Europe 10-15 days
Ireland 10-15 days
Canada 15-25 days
Australia 15-25 days
Q: Does the flowers are packed safely?
A: Yes, of course! Your great experience with my work is very important so I pack each order carefully for safe arrival!